1. #1
    Avatar von rkrawczyk60 Neuzugang
    Registriert seit
    Jan 2012
    Beiträge
    12

    Anno 2070 crash to desktop, steam version

    I have been experiencing a crash to desktop that occurs once I'm actually playing the game. It launches fine and connects to servers without issue. The crash usually happens within 5 minutes, but I have been able to play for 2 hours at a time (rarely) with no issue. I have read many forum discussions about crashes/errors and tried many things to fix this, none of which have worked.

    I cannot find a description that matches my problem. I'd GREATLY appreciate any assistance. Thanks in advance.

    The CTD:
    Game will run normally, no issues at all, then will suddenly close, the windows error sound will play and an error message appears but closes before I can read it. I believe it says "runtime error" but I cannot tell for sure. I tried looking at eventviewer for crash information, but there is no event corresponding to the crash time. Temperatures are fine on both the CPU and GPU. My system is typically very stable.

    Here's a summary of relevant info.

    I downloaded and installed the game through steam without any issues.

    System:
    Intel Core 2 Duo E8400 @ 3.0GHz
    4 GB RAM
    Sapphire Radeon HD 6870

    What I have tried that hasn't worked:
    Running the game at various graphics settings and resolutions - everything from low to max (framerate is great for all of them until it crashes)
    Fresh install of latest video drivers (including removal of old ones before installing - using driver sweeper)
    Uninstall/reinstall of Anno 2070
    Uninstall/reinstall of Steam
    Update chipset drivers
    Validating game files through steam
    Turning off anti-virus
    Changing anti-virus from AVG to MSE
    Full virus scans with AVG (now removed) and MSE (I had AVG, then switched to MSE to try to solve this issue)
    Verified windows system files with the command prompt
    Ran CCleaner to fix registry errors and remove temp files, spyware, etc.
    Run Spybot to remove spyware etc.
    Reinstalled DirectX
    Reinstalled C++ that came with the game
    Reinstalled C++ packages from microsoft
    Updated windows (was already up-to-date - only skipping the optional language updates)
    Updated audio drivers
    (that's all I can remember right now, seems like I've tried everything)

    I've included DXdiag info. Let me know if you need other info. Hopefully someone is able to help me solve this. I'm a big fan of the Anno series and very bummed this game doesn't work for me. Thanks!

    ------------------
    System Information
    ------------------
    Time of this report: 1/24/2012, 10:44:00
    Machine name: ROSS-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: P5K-E
    BIOS: BIOS Date: 12/10/07 17:27:58 Ver: 08.00.12
    Processor: Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz (2 CPUs), ~3.0GHz
    Memory: 4096MB RAM
    Available OS Memory: 4096MB RAM
    Page File: 1801MB used, 6386MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 6800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x6738)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_174B174B&REV_00
    Display Memory: 2803 MB
    Dedicated Memory: 1012 MB
    Shared Memory: 1791 MB
    Current Mode: 1920 x 1080 (32 bit) (50Hz)
    Monitor Name: SyncMaster 2494SW(Digital)
    Monitor Model: SyncMaster
    Monitor Id: SAM058B
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
    Driver File Version: 8.17.0010.1107 (English)
    Driver Version: 8.920.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/9/2011 22:15:20, 927232 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-2478-11CF-A870-4137BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6738
    SubSys ID: 0x174B174B
    Revision ID: 0x0000
    Driver Strong Name: oem23.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NI:8.920.0. 0ci\ven_1002&dev_6738
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (2- SB Audigy)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_100A1102&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: P17.sys
    Driver Version: 5.12.0001.2020 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 10/16/2009 06:44:56, 1309696 bytes
    Other Files:
    Driver Provider: CREATIVE
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio (S/PDIF) (High Definition Audio Device)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_198B&SUBSYS_1043829B& REV_1004
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Digital Audio Interface (2- SB Audigy)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: PCI\VEN_1102&DEV_0007&SUBSYS_100A1102&REV_00
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: P17.sys
    Driver Version: 5.12.0001.2020 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 10/16/2009 06:44:56, 1309696 bytes
    Other Files:
    Driver Provider: CREATIVE
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line In (High Definition Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone (2- SB Audigy)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: P17.sys
    Driver Version: 5.12.0001.2020 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/16/2009 06:44:56, 1309696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: S/PDIF-In (2- SB Audigy)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: P17.sys
    Driver Version: 5.12.0001.2020 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/16/2009 06:44:56, 1309696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line-In (2- SB Audigy)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: P17.sys
    Driver Version: 5.12.0001.2020 (English)
    Driver Attributes: Final Retail
    Date and Size: 10/16/2009 06:44:56, 1309696 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microphone (High Definition Audio Device)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (English)
    Driver Attributes: Final Retail
    Date and Size: 11/20/2010 05:44:23, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Microsoft Internet Keyboard Pro Hot Keys
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x002B
    FF Driver: n/a

    Device Name: Microsoft Internet Keyboard Pro Hot Keys
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x002B
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2937
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Microsoft USB Internet Keyboard Pro
    | Vendor/Product ID: 0x045E, 0x002B
    | Matching Device ID: hid\vid_045e&pid_002b&mi_00
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC051
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 125.5 GB
    Total Space: 381.5 GB
    File System: NTFS
    Model: WDC WD4000AAKS-00A7B0 ATA Device

    Drive: D:
    Model: TSSTcorp CDDVDW SH-S203B ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) ICH9 Family PCI Express Root Port 5 - 2948
    Device ID: PCI\VEN_8086&DEV_2948&SUBSYS_82771043&REV_02\3&115 83659&0&E4
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_82771043&REV_02\3&115 83659&0&EA
    Driver: n/a

    Name: Standard Dual Channel PCI IDE Controller
    Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_824F1043&REV_03\4&1AD 356C7&0&00E4
    Driver: n/a

    Name: AMD Radeon HD 6800 Series
    Device ID: PCI\VEN_1002&DEV_6738&SUBSYS_174B174B&REV_00\4&2EA 65AFF&0&0008
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_82771043&REV_02\3&115 83659&0&E0
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_82771043&REV_02\3&115 83659&0&E9
    Driver: n/a

    Name: LSI 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_11C1&DEV_5811&SUBSYS_82941043&REV_70\4&154 2FBD&0&18F0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_82771043&REV_02\3&115 83659&0&D8
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_82771043&REV_02\3&115 83659&0&E8
    Driver: n/a

    Name: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
    Device ID: PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&18B A0AA4&0&00E5
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_82771043&REV_02\3&115 83659&0&D7
    Driver: n/a

    Name: Intel(R) ICH9 Family SMBus Controller - 2930
    Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_82771043&REV_02\3&115 83659&0&FB
    Driver: n/a

    Name: SB Audigy
    Device ID: PCI\VEN_1102&DEV_0007&SUBSYS_100A1102&REV_00\4&154 2FBD&0&10F0
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
    Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_82771043&REV_02\3&115 83659&0&EF
    Driver: n/a

    Name: Intel(R) ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926
    Device ID: PCI\VEN_8086&DEV_2926&SUBSYS_82771043&REV_02\3&115 83659&0&FD
    Driver: n/a

    Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
    Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_82951043&REV_02\3&115 83659&0&08
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
    Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_82771043&REV_02\3&115 83659&0&D2
    Driver: n/a

    Name: Intel(R) ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920
    Device ID: PCI\VEN_8086&DEV_2920&SUBSYS_82771043&REV_02\3&115 83659&0&FA
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA88&SUBSYS_AA88174B&REV_00\4&2EA 65AFF&0&0108
    Driver: n/a

    Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
    Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_82951043&REV_02\3&115 83659&0&00
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_82771043&REV_02\3&115 83659&0&D1
    Driver: n/a

    Name: Intel(R) ICH9R LPC Interface Controller - 2916
    Device ID: PCI\VEN_8086&DEV_2916&SUBSYS_82771043&REV_02\3&115 83659&0&F8
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
    Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_82771043&REV_02\3&115 83659&0&E5
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_82771043&REV_02\3&115 83659&0&D0
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82771043&REV_92\3&115 83659&0&F0
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    Canon G.726 DMO Decoder,0x00000000,1,1,CanonG726DMODecoder.dll,1.0 0.0000.0003
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    Nero Scene Detector 2,0x00200000,2,0,NeSceneDetector.ax,3.02.0000.0007
    ATI Ticker,0x00200000,0,1,,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Nero Digital Audio Decoder,0x00600000,1,1,NeAudio.ax,3.02.0000.0007
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1771 3
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DivX AAC Decoder,0x00800000,1,1,daac.ax,8.08.0000.41966
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7713
    DivX for Blizzard Decoder Filter,0x00800000,1,1,,
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    Nero Audio Stream Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0007
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
    Nero Digital AVC Audio Encoder,0x00200000,1,2,NeNDAud.ax,3.02.0000.0007
    Nero Digital AVC File Writer,0x00200000,1,0,NeNDMux.ax,3.02.0000.0007
    Nero Digital AVC Null Renderer,0x00200000,1,0,NeNDMux.ax,3.02.0000.0007
    Nero Digital AVC Muxer,0x00200000,2,1,NeNDMux.ax,3.02.0000.0007
    Nero Digital AVC Video Enc,0x00200000,1,2,,
    Canon MDP Motion-JPEG Decoder,0x00200001,1,1,CanonMDPMJPEGDecoder.ax,2.0 5.0000.0005
    Nero QuickTime(tm) Video Decoder,0x00400000,1,1,NeQTDec.ax,3.02.0000.0007
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    MMACE ProcAmp,0x00200000,0,2,,
    Nero Format Converter,0x00200000,1,1,NeroFormatConv.ax,3.02.00 00.0007
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Canon Actual Data Length Setter,0x00200000,1,1,CanonActualDataLengthSetter. ax,2.04.0000.0005
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Nero Photo Source,0x00200000,0,1,NePhotoSource.ax,3.02.0000.0 007
    Canon Custom Resizer SaveMode,0x00200000,1,1,CanonDESResizer.ax,2.05.00 00.0006
    Canon Resizer,0x00200000,1,1,CanonResizer.ax,2.04.0000.0 006
    Nero Video Analyzer,0x00200000,2,0,NeVideoAnalyzer.ax,3.02.00 00.0007
    Nero ES Video Reader,0x00600000,0,1,NDParser.ax,3.02.0000.0007
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
    Nero Audio CD Filter,0x00200000,0,1,NeAudCD.ax,3.02.0000.0007
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    Nero DVD Navigator,0x00600000,0,4,NeDVD.ax,3.02.0000.0007
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    DivX H.264 Decoder,0x00800000,1,1,DivXDecH264.ax,9.00.0001.00 21
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    DivX Demux Filter,0x00800002,0,1,DirectShowDemuxFilter.dll,1. 00.0003.0111
    Nero Audio Sample Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0007
    Nero Vcd Navigator,0x00600000,0,2,NeVcd.ax,3.02.0000.0007
    DivX Decoder Filter,0x00800000,1,1,DivXDec.ax,7.03.0000.0048
    Nero Audio Processor,0x00200000,1,1,NeAudioConv.ax,3.02.0000. 0007
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    DivX Demux Filter (Unrestricted Edition),0x00600000,0,1,DirectShowDemuxFilter.dll, 1.00.0003.0111
    Nero Mpeg2 Encoder,0x00200000,2,1,NeVCR.ax,3.02.0000.0007
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
    Nero Video Stream Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0007
    MMACE SoftEmu,0x00200000,0,2,,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Canon Image Rotation Filter 1.1,0x00200000,1,1,CanonRotateFilter.dll,1.01.0001 .0005
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    Nero PS Muxer,0x00200000,1,1,NePSMuxer.ax,3.02.0000.0007
    Canon G.726 Decoder,0x00800000,1,1,CanonG726Decoder.ax,1.00.00 00.0003
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
    MMACE DeInterlace,0x00200000,0,2,,
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
    Canon Motion-JPEG Decoder,0x00200001,1,1,CanonMJPEGDecoder.ax,2.05.0 000.0005
    Nero Splitter,0x00600000,1,3,NeSplitter.ax,3.02.0000.00 07
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Nero File Source / Splitter,0x00600000,0,3,NeFSource.ax,3.02.0000.000 7
    Canon Text Source Filter,0x00200000,0,1,CanonTextSourceFilter.ax,2.0 5.0001.0013
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    Nero Video Processor,0x00200000,1,1,NeroVideoProc.ax,3.02.000 0.0007
    Nero Video Decoder,0x00600000,2,2,NeVideo.ax,3.02.0000.0007
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
    Nero Scene Detector,0x00200000,1,0,NeSceneDetector.ax,3.02.00 00.0007
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7713
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Nero File Source,0x00200000,0,1,NeFileSrc.ax,3.02.0000.0007
    Nero QuickTime(tm) Audio Decoder,0x00400000,1,1,NeQTDec.ax,3.02.0000.0007
    Canon WAV Dest,0x00200000,0,0,CanonWavDest.ax,2.04.0000.0004
    Nero File Source (Async.),0x00400000,0,1,NeFileSourceAsync.ax,3.02. 0000.0007
    Nero DVD Decoder,0x00600000,2,2,NeVideo.ax,3.02.0000.0007
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
    Nero Digital Parser,0x00600000,0,3,NDParser.ax,3.02.0000.0007
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    Canon Motion-JPEG Encoder,0x00200000,1,1,CanonMJPEGEncoder.ax,2.04.0 000.0004
    Nero Frame Capture,0x00200000,1,1,NeCapture.ax,3.02.0000.0007
    Nero Video Sample Renderer,0x00200000,1,0,NeRender.ax,3.02.0000.0007
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Nero DV Splitter,0x00200000,1,2,NeDVSplitter.ax,3.02.0000. 0007
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
    psWav Dest,0x00200000,0,0,psWavDes.ax,1.01.0000.0002

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.177 13
    Nero Digital AVC Video Enc,0x00200000,1,2,NeNDVid.ax,3.02.0000.0007
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    DivX® 6.2.5 Codec (2 Logical CPUs),0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    DivX® 6.2.5 YV12 Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

    Audio Capture Sources:
    Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7601.17514
    Line In (High Definition Audio ,0x00200000,0,0,qcap.dll,6.06.7601.17514
    Line-In (2- SB Audigy),0x00200000,0,0,qcap.dll,6.06.7601.17514
    Microphone (2- SB Audigy),0x00200000,0,0,qcap.dll,6.06.7601.17514
    S/PDIF-In (2- SB Audigy),0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

    WDM Streaming Capture Devices:
    HD Audio Muxed capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    SB Audigy,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    SB Audigy,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    SB Audigy,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    SB Audigy,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.1751 4

    Audio Renderers:
    Speakers (2- SB Audigy),0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Digital Audio Interface (2- SB ,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Digital Audio Interface (2- SB Audigy),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (2- SB Audigy),0x00200000,1,0,quartz.dll,6.06.7601.17713

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
    Share this post

  2. #2
    Avatar von rkrawczyk60 Neuzugang
    Registriert seit
    Jan 2012
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    12
    Sorry...meant this to go to the English forums...I blame google chrome's translator for tricking me! haha
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  3. #3
    Avatar von LadyHahaa Moderator
    Registriert seit
    Jul 2007
    Ort
    Offenbach
    Beiträge
    10.194
    no problem, thread moved
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  4. #4
    Avatar von Empyrion Neuzugang
    Registriert seit
    Nov 2011
    Beiträge
    7
    Is your graphics card a factory-overclocked one?
    If so it could be the same problem that I used to have, you'll need to increase the max core voltage by a few millivolts (25-50 did it for my MSI GTX580) to hold the card stable.
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  5. #5
    Avatar von rkrawczyk60 Neuzugang
    Registriert seit
    Jan 2012
    Beiträge
    12
    Hi Empyrion,

    Thanks for the response. I hadn't thought of that. I don't think my card is factory overclocked. It is:
    SAPPHIRE 100314-3L Radeon HD 6870 1GB 256-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Video Card

    Looking at the specs online, the processor is 900 Mhz. I couldn't find anything saying it's factory overclocked. There is a Sapphire Radeon HD 6870 that comes overclocked (920 Mhz I believe), but that is the Dirt 3 Special edition which I definitely do not have.

    Yesterday I was able to play for about an hour after I did the following: 1. ran all 4 install files in the anno2070/install folder (direct X, C++, installhelper, and the other one) 2. I verified game files with steam, and it reacquired a file. Then it ran successfully for an hour. I shut it down normally (no crash), later that night went to play again and it crashed in the game menu while I was looking at a global vote, been in-game for maybe 1 minute.

    Does it seem like a graphic card issue? Anything I can do to test that? Other ideas?
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  6. #6
    Avatar von Empyrion Neuzugang
    Registriert seit
    Nov 2011
    Beiträge
    7
    Just had a look at one of the parts places I buy from, 900Mhz is non-overclocked, so it's unlikely to be that. Might be worth trying a graphically taxing game in DX11 mode to double check though, that's what tipped me off to mine (Arkham City/Battlefield 3/Crysis 2 all went to black screen crashes - might be worth trying one of them if you've got them.)

    If there's no error message, it's kind of hard to work out what's going wrong. Have you tried looking in Start -> Accessories -> System Tools -> System Information -> Software Environment -> Windows Error Reporting?

    Finally, it might be worth asking the proper Ubisoft support folks (Ubisoft website -> support -> My Questions -> Ask a question). They've always replied fairly fast for me in the past (not always been much help - still waiting on a fix for Scrabble 2009 - but that's another story).
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  7. #7
    Avatar von dmdilks Forum Veteran
    Registriert seit
    Aug 2007
    Ort
    Hanover, Pa.
    Beiträge
    2.566
    What power supply do you have. The only reason I'm asking it. I'm trying out a new OCZ ZT Series 750W Fully-Modular 80PLUS Bronze PSU.

    After I start the game have been in it for about 5 mins the fan on the PSU will speed up. That PSU that I have will do that when computer is under a load.

    It is the first one I ever own that does that. So if the PSU is a little weak it could cause you problems. What are the Watts and the Amps on the +12v rail
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  8. #8
    Avatar von rkrawczyk60 Neuzugang
    Registriert seit
    Jan 2012
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    12
    Thanks again for the replies. It is greatly appreciated.

    Empyrion - I've looked in my Catalyst Control Center and the card is running at the default 900 Mhz, and I haven't changed anything. I don't have any of the games you listed (yet), but I played the Witcher 2 with graphics set quite high. It was definitely taxing the card and it never crashed. I've heard that's a graphically intense game. I'll try it again later set on high just as a test, but I doubt it will crash because it never did before.

    Regarding error reporting - I hadn't tried that, I only looked at eventviewer. I just opened windows error reporting and there are definitely events related to anno 2070. I don't really know what I'm reading but here's one instance that seems relevant, 3 events at the time of 1 Anno 2070 crash.

    Faulting application name: Anno5.exe 1/16/2012 9:04 PM Application Error Faulting application name: Anno5.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1108
Faulting application start time: 0x01ccd49263760a5a
Faulting application path: c:\program files (x86)\steam\steamapps\common\anno 2070\Anno5.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Repor t Id: a9f70ecc-4085-11e1-bad5-001e8cc118b6

    1/16/2012 9:04 PM Windows Error Reporting Fault bucket 2338127544, type 5
Event Name: FaultTolerantHeap
Response: Not available
Cab Id: 0

Problem signature:
P1: Anno5.exe
P2: 0.0.0.0
P3: 00000000
P4: ffffbaad
P5: 
P6: 
P7: 
P8: 
P9: 
P10: 

Attached files:
C:\Windows\ServiceProfiles\L ocalService\AppData\Local\Temp\FTHFD80.tmp\fthempt y.txt

These files may be available here:


&#x00 0a;Analysis symbol: 
Rechecking for solution: 0
Report Id: a9fdecb5-4085-11e1-bad5-001e8cc118b6
Report Status: 0

    1/16/2012 9:04 PM Windows Error Reporting Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Anno5.exe
P2: 0.0.0.0
P3: 00000000
P4: StackHash_cf7f
P5: 6.1.7601.17725
P6: 4ec49b8f
P7: c0000374
P8: 000ce6c3
P9: 
P10: 

Attached files:
C:\Users\Ross\AppData\Local\ Temp\WERFD9F.tmp.WERInternalMetadata.xml
&# x000a;
These files may be available here:
C:\ProgramData\Microsoft\Wind ows\WER\ReportArchive\AppCrash_Anno5.exe_b1bde6c1c 6397a80e2b67e1e3b16e4b4b7a58d6a_07211f90
&# x000a;
Analysis symbol: 
Rechecking for solution: 0
Report Id: a9f70ecc-4085-11e1-bad5-001e8cc118b6
Report Status: 1

    Can you tell anything from that?

    Dmdilks - I have an Antec 550W. My graphics card requires a 500W power supply and I've had no problems with other games. I haven't had any issue with any fans speeding up. My GPU fan behaves normally during play.

    My power supply runs a 12v1 12v2 and 12v3 and will 18A max current and 504W available power.

    Thanks!
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  9. #9
    Avatar von Empyrion Neuzugang
    Registriert seit
    Nov 2011
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    I think I can see what the problem is, the first error you've got there refers to ntdll.dll. This is not good as there's loads of things that can cause prblems with that file. Might be worth double checking all your drivers just in case a new one's come out. Other than that I'm afraid it's not one that I can be much help with other than to point you at Ubisoft support. Give them those error reports and they might be able to sort it with you. It might also be worth looking up ntdll.dll errors through google and seeing if any of the fixes work for you.
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  10. #10
    Avatar von dmdilks Forum Veteran
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    My power supply runs a 12v1 12v2 and 12v3 and will 18A max current and 504W available power.

    Radeon HD 6870 - 28A and a 500W PSU minimum

    Yes I understand what you are saying about other games. But this game is not like other games.

    That is why ask about the power supply. Yes you have 550 watt PSU with a total 54amps.

    If you had PSU with one rail at 54a you would really better off. You might have the CPU & Video on the same 18a rail.

    The 12v2 rail on most PSU are for the Cpu. Plus with that PSU there isn't much you can do about it. To change rails around.

    Plus just a few years ago you didn't have to worry about that. Like some of the video cards today when comes to power.

    I when from a 600w 1-12v-25a - 2-12v-25a to a 750w 12v-62a and the video card temp come down from 45c to 36c without doing anything.

    I'm not saying it is the PSU. But it would be a area I would look at done the road.
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