1. #1
    Avatar von xmehowx Neuzugang
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    Anno 2070 can't log in - "unknown error has occurred"

    Hi,
    I have wired problem with login/activation phase , I was playin anno 2070 without any problems for about 3 weeks , online and offline mode working fine , but from few days a problem appears. When I`m starting the game its asking me to enter the serial key , when I done it an error pops up - "unknown error has occurred" , then the game goes to the login screen , I`m entering my password and game push me back to the key activation screen again. So does anyone knows where the problem stands?
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  2. #2
    Avatar von carl00s01 Neuzugang
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    The same here
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  3. #3
    Avatar von carl00s01 Neuzugang
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    Some say, at Germanic forum, that you need to delete Solid Shield folder at ( C:/ProgramData/Solidshield ) and activate the game again, but It didn't work for me :/ But try
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  4. #4
    Avatar von Ubi_AnnickV Princess of the Ubi Forums
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    If the problem persists, please check our support website: support.ubi.com
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  5. #5
    Avatar von xmehowx Neuzugang
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    Yes , I send my ticket with screens at support.ubi few days ago , but still got no any answear.
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  6. #6
    Avatar von carl00s01 Neuzugang
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    If you only bought the key ( like me ) I think that we have the same issue.
    I downloaded the RELOADED version of the game, but didn't crack it ( Of course, I have the key ).
    And when I rename or delete the C:/ProgramData/Solidshield folder, and register the game again, the License Key File does not change it's name


    CEF40017782F44192E8115E0D822EEA1.ske

    Also I think that this happens because who have this issue downloaded the RELOADED version of the game.
    So I'll delete that folder again and download a new version of the game. If it works, I'll bring the feedback


    I'm sorry if I type something wrong, I dont know English very well.
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  7. #7
    Avatar von carl00s01 Neuzugang
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    I downloaded another version of the game and nothing :@@@@@@ !!
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  8. #8
    Avatar von Moryarity Meister der Buchstaben
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    If you bought your game through a key seller instead of a normal DL version you should notive, that those are non legit versions of the game.

    Ubisoft only distributes games through official channels, where you get a key with a corresponding download, such as on STEAM and different online platforms.

    If you only bought a key and had to download the game "elsewhere" those keys are not valid and you have to adress the seller for refund!
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  9. #9
    Avatar von carl00s01 Neuzugang
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    The key = the game, right? Why with Ubisoft this doesn't work? Ubisoft sucks, I won't buy anything else from them, thanks Ubi for all the unsupport!!
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  10. #10
    Avatar von patrick41136 Neuzugang
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    anno 2070 didn't work!

    The same here,

    I delete Solid Shield folder at ( C:/ProgramData/Solidshield ) and activate the game again, that did work.
    When I`m starting the game its asking me to enter the serial key , when I done it an error pops up - "unknown error has occurred" , then the game goes to the login screen.

    So what can i do????
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